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Service and Parts | Q & A
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Q: Why should I service my Volvo at Volvo Cars Oakville?
A: Our Volvo-certified technicians are factory-trained to work specifically on Volvo vehicles, using genuine Volvo parts and approved diagnostic tools. This ensures your vehicle is serviced to Volvo’s exact safety and performance standards.
Q: Are genuine Volvo parts covered by warranty?
A: Yes. Genuine Volvo parts installed by an authorized Volvo retailer are backed by Volvo warranty coverage, giving you added peace of mind.
Q: Can aftermarket parts affect my Volvo’s performance or warranty?
A: Aftermarket parts may not meet Volvo’s safety or performance standards and can impact vehicle systems. Genuine Volvo parts help ensure compatibility and maintain manufacturer-recommended performance.
Q: How do I order Volvo parts or accessories?
A: You can request a parts quote online or contact our Parts Department directly. Providing your VIN helps ensure the correct fit for your vehicle.
Q: Do you offer alternative transportation?
A: Yes, we offer loaner vehicles and shuttle options to keep you moving while your Volvo is being serviced (subject to availability).
Q: Can I book service online?
A: Absolutely. Our online booking system allows you to schedule service at your convenience, 24/7.
